Does mobile phone survey method matter? Reliability of computer-assisted telephone interviews and interactive voice response non-communicable diseases risk factor surveys in low- and middle-income countries

The objective of this study was to examine reliability of data in comparing participant responses collected using two mobile phone survey (MPS) delivery modalities, computer assisted telephone interviews (CATI) and interactive voice response (IVR) in Bangladesh (BGD) and Tanzania (TZA).

This resource appears in the following collections.

Mobile Phone Survey Publications

This series of publications details the scientific studies conducted in order to improve the performance and quality of mobile phone surveys

Created

April 10, 2019

Updated

September 1, 2023

Citation

Pariyo GW, Greenleaf AR, Gibson DG, Ali J, Selig H, Labrique AB, Al Kibria GM, Khan IA, Masanja H, Flora MS, Ahmed S, Hyder AA. Does mobile phone survey method matter? Reliability of computer-assisted telephone interviews and interactive voice response non-communicable diseases risk factor surveys in low-and middle- income countries. PLoS One; 14(4):e0214450

Origin

https://journals.plos.o…

Domains

Noncommunicable disease risk factor surveillance

Resource Type

Publication

Topics

data collection method

mobile phone survey

survey participation

Country

Bangladesh