Improving success of non-communicable diseases mobile phone surveys: Results of two randomized trials testing interviewer gender and message valence in Bangladesh and Uganda

This study tested whether using different introductory messages increases the participation rates of IVR surveys in two LMICs, Bangladesh and Uganda. Two randomized, controlled micro-trials using fully-automated random digit dialing were conducted to test the impact of (1) the gender of the speaker recording the survey (i.e., survey voice); and (2) the valence of the invitation to participate in the survey (i.e., survey introduction) on response and cooperation rates.

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Mobile Phone Survey Publications

This series of publications details the scientific studies conducted in order to improve the performance and quality of mobile phone surveys

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Labrique AB, Nagarajan M, Al Kibria GM, et al. Improving success of non-communicable diseases mobile phone surveys: Results of two randomized trials testing interviewer gender and message valence in Bangladesh and Uganda. PLoS One. 2023 May 24;18(5):e0285155

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