User perceptions and experiences of receiving and responding to an interactive voice response mobile phone survey in Uganda: A qualitative study

This qualitative study presents the findings from user groups and focus group discussion and answershow to design and deliver IVRs that are robust and acceptable to respondents.

This resource appears in the following collections.

Mobile Phone Survey Publications

This series of publications details the scientific studies conducted in order to improve the performance and quality of mobile phone surveys

Created

March 12, 2020

Updated

September 1, 2023

Citation

Tweyho R, Gibson DG, Selig H, Pariyo G. Rutebemberwa E. User perceptions and experiences of receiving and responding to an interactive voice response mobile phone survey in Uganda: a qualitative study. JMIR Formative Research. 2020 Dec 3; 4(12):e21671

Origin

https://formative.jmir…

Domains

Noncommunicable disease risk factor surveillance

Resource Type

Publication

Topics

data collection method

mobile phone survey

usability

Country

Uganda