User perceptions and experiences of receiving and responding to an interactive voice response mobile phone survey in Uganda: A qualitative study

This qualitative study presents the findings from user groups and focus group discussion and answershow to design and deliver IVRs that are robust and acceptable to respondents.

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Mobile Phone Survey Publications

This series of publications details the scientific studies conducted in order to improve the performance and quality of mobile phone surveys

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Tweyho R, Gibson DG, Selig H, Pariyo G. Rutebemberwa E. User perceptions and experiences of receiving and responding to an interactive voice response mobile phone survey in Uganda: a qualitative study. JMIR Formative Research. 2020 Dec 3; 4(12):e21671

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