Exploring barriers to IVR surveys and the effectiveness of human follow-up calls: insights from a mixed methods stud y in Uganda

This manuscript explores barriers to IVR survey participation and how to improve response rates with a CATI intervention to increase participation cooperation and responses.

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Mobile Phone Survey Publications

This series of publications details the scientific studies conducted in order to improve the performance and quality of mobile phone surveys

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Raymond Tweheyo, Dustin Gibson, Helen Kuo, Joe Ali, Michelle Kaufman, Andres Vecino Ortiz, Elizeus Rutebemberwa, Exploring barriers to IVR surveys and the effectiveness of human follow-up calls: insights from a mixed methods study in Uganda, Oxford Open Digital Health, Volume 3, 2025, oqaf017, https://doi.org/10.1093/oodh/oqaf017

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